A Basic Model for Information Technology Outsourcing

Abstract

In this paper a basic model for integrating the success factors and
synergies from the information technology (IT) outsourcing and strategic
management literature is presented. The model consists of: IT alignment,
contracts, infrastructure and technology, culture, strategic partnership,
management support, and governance. This model is a tool for IT managers
to better collaborate internally and externally in an effort achieving IT
competencies and competitive advantage through IT outsourcing. The basic
model is derived form the literature and its implications are discussed.